How to enable sending e-mail directly from QuickEMR
- Visit Settings-> E-Mail/Fax Settings
- Select your service from the common services list.
- If your e-mail is not in the common services list select "Other"
- You must find your e-mail providers "proxy settings" Please contact your e-mail provider to obtain this.
- Enter your username and password
- select "Save and Test Connection
- If you receive a notice stating "Authentication failed. Check username and password are correct. Password command failed" double check your username and password. If you are sure your username/password are correct view "Additional Steps" below. You will likely need to enable "Less Secure" login.
- Note: The official nature of e-mail's sent from QuickEMR causes them to often be identified as Spam or Junk mail. Please notify your users to check their junk e-mail filters and mark your address as safe.
Additional Step Gmail
Standard Login "Less Secure"
- Gmail calls standard logins "Less secure" when they are going through a 3rd party service like QuickEMR. These items are in fact just as secure as logging in on your phone or through a browser. If you entered your username and password successfully you may have even received an e-mail stating you attempted to login using a "Less Secure" method. You may safely ignore this e-mail and follow these directions below.
- To enable "Less Secure" apps on google visit: https://myaccount.google.com/lesssecureapps
- You may need to log into your corresponding e-mail account.
- Additional details about "Less Secure" login can be viewed here: https://support.google.com/accounts/answer/6010255?hl=en
- Multifactor accounts do not support the "Less Secure" setting. Instead you must generate a one-app password to allow the system to use your e-mail as a proxy.
- Generate the one-app password by visiting this page: https://myaccount.google.com/apppasswords?pli=1
- You must be the admin user account if you are using google apps.
- Under "Select app" select "Mail".
- Under "Select device" select "Other" and type "QuickEMR WebApp"
- Then select Generate.
- A pop-up will display your app password in a yellow box. Copy this and use it in the quickemr settings in place of your normal password. Record this password in a secure location such as a password manager like LastPass.com. If you lose the password you will have to revoke it and regenerate it by repeating these steps.
Additional Steps Yahoo
- Yahoo does not support direct login using SMTP connections. Instead you must generate a one-app password to allow the system to use your e-mail as a proxy.
- Visit your account security page at: https://login.yahoo.com/account/security
- You may be required to login again.
- At the bottom of the page you will see "Generate App Password" or "Manage App passwords". Select the link or click anywhere in the box respectively.
- In the pop-up under "Select your app" select "Other App" and type "QuickEMR" and select "Generate"
- The pop-up will now display your app specific password in a blue box. Copy this and use it in the quickemr settings in place of your normal password. Record this password in a secure location such as a password manager like LastPass.com. If you lose the password you will have to revoke it and regenerate it by repeating these steps.
- Learn more about multi-factor authentication and app passwords here: https://help.yahoo.com/kb/SLN5013.html