Billing

Patient Statements
Monthly statements are sent through BillFlash (third party vendor). The week number for each client is listed on the Client List. Week 1 is classified by t...
Thu, 15 Feb, 2018 at 7:37 AM
Medical Records
When to send/when not to send: 1. NEVER send medical records to Medicare. That is client's responsibility, if requested. 2. If claim(s) were filed...
Thu, 19 Oct, 2017 at 5:59 PM
Patient Refunds
When auditing accounts for patient refunds, ensure you go into Client's QEMR database to make sure they have done and exported ALL of the patient'...
Thu, 16 Nov, 2017 at 8:20 PM
Insurance Refunds
Do a negative payment with the date and check # from client. In the payment 'Note' field, after the pg #, type 'Ins Refund'. Do negativ...
Thu, 16 Nov, 2017 at 8:19 PM
BillFlash Address Change
BillFlash runs all statements through NCOA Link, which is the USPS National Change of Address database. When BillFlash obtains a change of address, they up...
Tue, 21 Nov, 2017 at 1:04 PM
LOP / Lien / A & A
If a patient has an LOP, Lien or A & A, signed by patient and their attorney, scanned into their QEMR case, this should be the last insurance on their ...
Tue, 28 Nov, 2017 at 8:59 AM
TriZetto
Go to https://mytools.gatewayedi.com. Username is: Site ID Password: xxxx TriZetto is the clearinghouse we use and it has a direct connection with EZC...
Wed, 6 Dec, 2017 at 9:46 AM
To register for Medicare portals / SPOT & Novitasphere
First you have to register through the CMS Enterprise Portal at https://portal.cms.gov. Click on: Step # 1: Choose Your Application    Choose Novitash...
Fri, 4 Jan, 2019 at 6:11 PM
In-House Collection Procedures
Follow your client's statement process to know when their patients need to be moved into the In-House collection process. For balances $50.00 or gr...
Wed, 6 Dec, 2017 at 9:31 AM
ATA Incentive Payment
 When ATA pays their incentive payments on claims, before applying the payment: 1. Open the claim. 2. Add a service line of 'AI' (ATA Incenti...
Tue, 19 Dec, 2017 at 9:21 AM